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The PC Clinic

Overview

The University’s PC Clinic offers a wealth of technical support and expertise to all staff and students for personally-owned computers. We are Mac and Windows specialists.

Services provided include:

  • Computer Cleanup and Health Check
  • Backup & Data Recovery
  • New Hard Drives
  • Warranty Referral
  • Screen Replacement
  • Motherboard Replacement
  • Keyboard Replacement
  • Dead Laptops
  • Charging Problems
  • Upgrades
  • Virus Removal
  • General Computer Advice
  • iPad Repairs
  • Mobile Phone Repairs

We can provide service for both Macs and PC laptops and desktops.

Book a Service

To request a service please complete the form below detailing your problem and one of our team will be in touch with you as soon as possible. If you would like more information then you can contact us at itservicedesk@st-andrews.ac.uk or on 01334 463333.

Book a Service

Track your Repair

You can track your repair while we work on your machine by logging into Self Service at the link below. Our team will get in touch by email or telephone if we need to contact you.

Track your Repair

Collecting Your Laptop

You can collect your laptop from the IT Help Point in the Library. Opening hours are:

Monday to Friday: 09.00 – 18.00
Friday only: 09.30 – 10.30 closed due to staff training
Saturday: 10.00 – 17.00
Sunday: 11.00 – 18.00

Payment

We will make an assessment and give you an estimated price and timescale to carry out that work.  No further work will be carried out without your prior approval.

Payment is required before collection and must be made via the University’s online shop at the link below. Helpdesk staff will walk you through this process.

Make a Secure Online Payment

As parts can vary widely in price for different computer models we will always ensure that we have your permission before carrying out a repair.

Example Prices*:

Fresh OS install from £40
HDD repair from £80
Screen repair from £80
Power jack repair from £60
iPad screen repair from £50
iPhone screen repair from £30
+ more services  

*Prices subject to change.

Contact the PC Clinic

Book a Service

itservicedesk@st-andrews.ac.uk
(01334 46) 3333

Level 2
IT Help Point
University Library
North Street
St Andrews
KY16 9TR
Fife

Open Monday to Friday
09:00–17:00